An accountant like Taxes Done Right should help you stay compliant, save tax where possible, and give you confidence about your finances. If that is not happening, it may be a sign that something is wrong. Below are common accountant red flags that business owners, landlords, and directors should watch out for.

Poor communication

If emails and calls are regularly ignored, or you only hear from your accountant when a deadline is looming, this is a serious warning sign. You should be able to contact your accountant easily and receive clear, timely responses.

No proactive advice

An accountant should not simply submit returns. If you are never advised about tax planning, allowances, reliefs, or upcoming rule changes that affect you, you may be missing opportunities or paying more tax than necessary.

Missed deadlines or penalties

Late filings, last minute requests for information, or HMRC penalties blamed on systems or staff shortages are major red flags. A good accountant plans ahead and keeps you informed well before deadlines.

Lack of clarity

If you do not understand what your accountant is doing, what taxes you are paying, or why certain decisions have been made, that is a problem. You should receive explanations in plain English so you can make informed decisions.

Unclear or unexpected fees

Fees should be transparent and agreed in advance. Surprise invoices or constantly changing costs without explanation can indicate poor practice management or lack of honesty.

Outdated knowledge

Tax rules change frequently. If your accountant is not up to date with current requirements such as Making Tax Digital, Companies House changes, or property tax rules, this can put you at risk of non compliance.

Poor use of technology

Relying heavily on paper records, spreadsheets, or insecure methods of sharing documents can lead to errors and delays. Modern accounting should use secure, efficient digital systems.

Defensive attitude

If your accountant becomes defensive when you ask questions or request clarification, this is a red flag. You should feel comfortable questioning your finances and receiving clear answers.

Causing stress rather than reassurance

One of the clearest signs is how you feel. Your accountant should reduce stress and give you peace of mind. If dealing with them makes you anxious or unsure about HMRC, it may be time to review your options.

Final thought

Staying with the wrong accountant can cost you time, money, and unnecessary worry. If any of these red flags sound familiar, seeking a second opinion or changing accountants could be one of the best decisions you make for your finances.